Stellar Swim Academy Swimming Training LLC (“stellar”) is committed to protecting
and respecting your privacy. This privacy statement sets out the basis on which we
will process any personal information that we may collect about you as a visitor to
www.stellaracademy.ae. Please read it carefully. If you have additional questions
or require more information about our Privacy Policy, do not hesitate to contact at
Stellaracademyuae@gmail.com
.
Information
that you give usThe information that you provide us voluntarily by
filling in forms on our websites, including any click-through disclaimers or
certifications (or other forms that we ask you to complete), giving us a business
card (or similar), while attending one of our events or corresponding with us by
telephone, post, email, or otherwise. It may include, for example, your name,
address, email address and telephone number; information about your child’s health,
date of birth, and / or gender.
Information that our websites and other
systems collect about you
Our websites automatically collect some information
about you and your visit, including the Internet protocol (IP) address used to
connect your device to the Internet and some other information such as your browser
type and version and the pages on the sites that you visit, Internet Service
Provider (ISP), date and time stamp, referring / exit pages, and sometimes, the
number of clicks. These are not linked to any information that is personally
identifiable. The purpose of the information is for analysing trends, administering
the site, tracking users' movement on the site, and gathering demographic
information.
CookiesLike any other website, this website also
uses Cookies. These Cookies are used to store information, including visitors'
preferences, and the pages on the website that the visitor accessed or visited. The
information is used to optimise the users' experience by customising our web page
content based on visitors' browser type and/ or other information. You can choose to
disable Cookies through your individual browser options. To know more about cookie
management with specific web browsers, visit the browsers' respective websites. For
information on the Cookies on our website and how to opt out, please read our Cookie
Policy.
Third Party CookiesIn addition to those mentioned
above, third parties may also set Cookies when you visit the site. In some cases,
that is because we have hired a third party to provide services on our behalf, such
as an enquiry form. When your browser connects to those third parties, they are able
to set or read their own Cookies on your device and may collect information about
your online activities (but not any personally identifiable data) across websites or
online services.
Other informationIf you exchange emails,
telephone conversations or other electronic communications with our employees and
other staff members, our information technology systems may record details of those
conversations, sometimes including their content.
Some of our premises have
Closed Circuit TV (“CCTV”) systems which may record you if you visit our premises,
for security and safety purposes.
If we have a business relationship with the
organisation that you represent, your colleagues or other business contacts may give
us information about you such as your contact details or details of your role in the
relationship.
We sometimes collect information from third party data
providers or publicly available sources for anti-money laundering, background
checking and similar purposes, and to protect our business and comply with our legal
and regulatory obligations.
How we use the information we
collectWe may use your information for the following
purposes:
to send you emails containing marketing
information which we believe you will find relevant and
interesting;
to operate, administer and improve our
websites and premises and other aspects of the way in which we conduct our
operations;
to protect the security of our
premises;
to ensure that certain materials are only
provided to individuals in accordance with legal and regulatory
obligations;
to comply with our other legal and regulatory
obligations and bring and defend legal claims;
facilitate
the creation of and security of your account on our
network;
identify you as a user in our
services;
respond to your comments or questions (and for
our support team to provide service);
send you related
information, including confirmations, invoices, technical notices, updates, security
alerts and support and administrative messages;
communicate with you about our upcoming events and news;
link or combine it with other information we get from third parties, to help us
understand your needs and provide you with better service;
protect, investigate, and deter against fraudulent, unauthorised, or illegal
activity; and/ or
marketing communications.
We may
combine your information with data we collect from our vendors and use it to improve
and personalise this website. If you do not wish to receive marketing communications
from us or participate in our ad-customisation programmes, please write to
Stellaracademyuae@gmail.com
.
How
we protect the information we collect
The security of your privacy and the
information you give us is very important to us, but we cannot ensure or warrant the
security of any information you transmit to stellar or guarantee that your
information on the IT infrastructures may not be accessed, disclosed, altered or
destroyed by breach of any of our industry standard physical, technical or
managerial safeguards. If you have any questions about security on our site, please
contact us at
Stellaracademyuae@gmail.com
.
Access
and control of the information we collectWe recognise an
individual’s right to control the type of personal information that is collected
about them, and so our customers can view, edit, or delete their personal
information at any time. stellar retains your
personal information while you
are a customer and will delete it upon request. Customers may also send requests for
access to their personal information by e-mailing
Stellaracademyuae@gmail.com
.
In
the event that personal information is compromised as a breach of security, stellar
will promptly notify its customers in compliance with applicable law.
Your
data protection rightsYou have the right to ask us for copies of
your information, which is free of charge in most cases.
You have the right
to ask us to rectify information you think is inaccurate. You also have the right to
ask us to complete information you think is incomplete.
You have the right to
ask us to erase your information in certain circumstances.
You have the right
to object to the processing of your information in certain circumstances.
You
have the right to ask that we transfer the information you gave us to another
organisation, or to you, in certain circumstances.
We may request proof of
your identity before we disclose such information to you. That is so we can prevent
unauthorised access.
Contact usIf you have any questions about
this Privacy Policy or this website, please contact us at
Stellaracademyuae@gmail.com
or by postal mail at:
Stellar Swim Academy Swimming Training LLC (“stellar”)
Office 1012 Business Bay,
P.O. Box: 478396,
Dubai, United
Arab Emirates
Any changes we make to this privacy statement in the future
will be posted to our websites at www.stellaracademy.ae and also available if you
contact us. Please check back frequently to see any
changes.
ConsentBy using our website, you hereby consent to
our Privacy Policy and agree to its Terms and Conditions.